February 1, 2012
Today, I’m bringing you another excellent rainmaking recommendation from expert Jaimie Field – “I didn’t know you did that.”
“Why don’t clients come back?”
Recently, I received an email from a litigation attorney from Connecticut who asked the question above. It seems that some clients of the firm who seemed happy with the work the attorneys of the firm were doing were going elsewhere for subsequent representation.
So I dedicate this and the next few Rainmaking Recommendations to this attorney with thanks.
Over the next few emails we will cover the reasons why clients don’t come back and how to ensure they do:
Rainmaking Recommendation # 51: “I didn’t know you did that”
January 30, 2012
It’s that time of year again – the LMA Annual Conference is coming up in March! It’s a great opportunity to make new friends and renew relationships, so I thought I’d keep a list of those attending as I’m advised, as well as their Twitter names (so anyone interested in the conference who can’t attend can follow along). Also, don’t forget to follow #LMA12 for more information on the conference and during the sessions.
If you’d like to follow along with a twitter list, check out my list of LMA attendees!
Lindsay Griffiths (@lindsaygriffith)
Kate Lutes (@kklutes)
Laura Gutierrez (@lalaland999)
Jill Clark Rako (@JillRako)
Gina Rubel (@GinaRubel)
Laura Powers (@lppowers)
Gail Lamarche (@gaillamarche)
Heather Morse (@heather_morse)
Megan McKeon (@meganmckeon)
August 5, 2011
Yesterday’s tutorial covered how to export your contacts from Outlook and upload them into LinkedIn. But this is limiting – although it cuts down on the investment of time you need to make in order to connect with people, it doesn’t give you the flexibility of personalizing the invitations to make engaging more likely – and that’s the goal with social media: engagement!
So today, we’re going to go into more depth about adding contacts manually. I’m the first to admit that manually adding contacts is a pain, and can be time consuming. But if you take the time to send a personal note to those you add, they’ll be more willing to accept your invitation and subsequently engage with you. You don’t have to take a whole afternoon to work on this – I know everyone is busy! Instead, when you first come in to the office in the morning and are having your cup of coffee, log into LinkedIn and add five people. It won’t take you very long at all, and soon you’ll have a nice list of connections built up. Even if you do this once a week, it will make a difference.