Tag Archives: predictive scheduling legislation

Predictive Scheduling Finally Takes a Bite Out of the Big Apple

On May 24, 2017, the New York City Council signed a bill banning retail employers in New York City from utilizing of “on-call scheduling.” Given the unpredictable fluctuations in customer flow associated with retail business operations, retail employers have historically utilized “on-call” schedules in an effort to manage labor costs associated with running their businesses. Rather than provide employees with fixed work schedules, many retail employers place employees “on-call,” requiring them to call in shortly before their work shift is to start to ascertain if they need to actually report to work.  The conflicting interests between retail employers and their employees posed by “on call” scheduling is obvious.  Retail employers favor the use of “on-call’ scheduling because it enables them to tailor their workforce to customer needs and avoid excessive labor costs.  Employees disfavor “on-call” scheduling for a variety of reasons. 

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