Tag Archives: ILN

"Relationships Matter, But Not if We Can’t Afford Them" An Interview with Operations Lead, Dan Baker

We’re about an hour away from Viewabill’s two-hour webinar today on the topic of improving the attorney-client relationship! On Friday, I shared an interview I had done with Casey Flaherty of Kia Motors. I also had the pleasure of speaking with another of the panelists, Dan Baker, who is the Senior Operations Lead for LinkedIn Legal.

Dan’s role at LinkedIn runs the gamut – he described his day as always moving the needle forward on a myriad of projects, from their pro bono program, career leveling, managing contracts, requisitioning, planning/forecasting, event planning, goal setting and tracking, spend reporting, liaising with others, budgeting, knowledge management, engaging firms, and much, much more. 

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What Really Matters to Purchasers of Legal Service? An Interview with General Counsel, Casey Flaherty

On Monday, Viewabill will be presenting a two-hour webinar session on the topic of improving the attorney-client relationship through innovation. I first became familiar with Viewabill during the P3 conference, when panelists during one of the sessions were discussing its value.

Thanks to my coverage of P3, I was able to get a heads up on Monday’s webinar, which will bring together inside and outside counsel to discuss some meaty issues. I’ll be covering the sessions in more detail in some recaps next week, but I was able to snag interviews with a few of the panelists in advance of the webinar, which I’ll be sharing with you here. 

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Week of January 5, 2015 – A Roundup!

We’re through the first week of the new year, and it’s been a busy one! We’re seeing some really smart content coming from our members, and I’m sharing our top posts with you here! Grab a cup of coffee and read through:


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Rainmaking Recommendation from Jaimie Field: What Do They Want?

Since today is my birthday, I’m happy not to be authoring my own post, but sharing with you another of Jaimie Field‘s rainmaking recommendations! Since it’s the year of the client, she’s looking at what clients want today and this is a must read!


You want more clients, right?

What do clients want?

  • They want to know that you understand their problems,
  • They want to know that you know how to solve those issues,
  • They want to know that you are listening to them,
  • They want you to be responsive,
  • They want you to communicate with them clearly,
  • They want to be billed fairly,
  • They want to like you, and
  • They want to know that you respect them.
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Two for Tuesdays: Planning for 2015

Everyone and their brother will be writing posts this week about making plans and resolutions for 2015. Since I’m focused on finalizing my own marketing plan and jumping into the new year, it’s on my mind too, so I’m adding to the chatter.

But I’m giving some thought to what I can add to the conversation that’s different to what you might be hearing elsewhere, and I’ve come up with the following two tips for you.

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10 Wishes for 2014 – How did we do?

You may recall that at the beginning of 2014, I put together five posts on my wishes for you for the coming year:

More than wishes, these posts were full of challenges to you on how to make 2014 a better year professionally. So how did you do? Let’s see if I took my own advice in 2014…

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Week of December 15, 2014 on ILNToday – A Roundup!

We’re at our final weekly roundup for the year! With the Christmas holiday next week, I won’t be in the office on Friday, though I will be back with some end of the year posts, and a roundup of some of our top posts for the year.

But here are the top posts from this week!


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Rainmaking Recommendation from Jaimie Field: What’s Going to Be Different?

In today’s rainmaking recommendation from expert and coach Jaimie Field, she challenges us to do something different next year, in order to get results.


This is the last Rainmaking Recommendation of the Year. In two weeks we will start a new year. This is when people make promises, usually called resolutions, which they will never keep.

In fact, according to the University of Scranton in the Journal of Clinical Psychology, about 45% of Americans usually make resolutions, but only 8% of all people are successful in reaching their goals. The question is: What’s going to be different this year for you?

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Two for Tuesdays: What the Hashtag?

For today’s Two for Tuesdays, I’m cheating a little and giving you a preview of a post I’ve written as part of the 12 Days of Social Media, which the Legal Marketing Association‘s Social Media Shared Interest Group is putting together.  As a side note, our 12 Days posts are open to everyone (not just LMA members), and I encourage you to read through them – there are some great tips and tools in there! 

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ILN Firm of the Month – Kochański Zięba Rapala & Partners, Poland!

Kochański Zięba Rapala & Partners was established in 1998 by Piotr Kochański, advocate and member of the Warsaw Bar Council and the District of Columbia (Washington, D.C.) Bar. KZR&P currently consists of more than 70 fee earners and over 100 employees co-operating through offices in Warsaw, Krakow and Lublin. They are a full scope, business-oriented law firm, dedicated to providing clients with innovative and efficient legal solutions of the highest professional standards in various practice areas. More…

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