December 12, 2014
This week’s radio silence has been brought to you by the worst head cold I’ve had in years. I actually took a couple of days off of work, which, for those who know me well, will come as a big surprise. I will, however, admit to having my laptop in bed with me so that I could answer emails and handle a few small things!
Next week, we have a number of exciting blog posts to look forward to, as well as a possible special surprise that I’m working on. But for today, let’s look at the top posts from this week on ILNToday!
December 5, 2014
It’s time for another roundup! Unbelievably, it’s December, and I’ve been in total denial all week (even if I do have almost all of my holiday shopping done).
We’ve had tons of content from our firms this week, so without further ado, let’s take a look at this week’s top posts!
December 2, 2014
Somehow, it’s already December.
I know, I can’t believe it either. But it’s true. And you know what that means – it’s time to review 2014 and prepare for 2015. A lot of people have already started this process, but I like to leave it until after our last conference of the year, so that I can incorporate as much feedback from my clients as possible.
November 25, 2014
It’s hard to believe that only three days ago at this time, I was snorkeling with my clients in Costa Rica and seeing my first sting ray! Spending a few days with my clients always gets me thinking about networking, as you know, but it also gets me thinking about client service. So for today’s Two for Tuesdays, I have two tips for improving client service!
November 20, 2014
You are in for a treat today, while I’m away at the ILN’s Regional Meeting of the Americas – we have a very special guest post! We’re welcoming Joanne Thorud, the Director of Marketing for the ILN’s Boston member, Davis, Malm & D’Agostine. She’s talking about one of my favorite subjects – client service – and shares with us an excellent post on why communication is so important in keeping clients happy.
Last week, I attended the Legal Marketing Association New England’s annual regional conference in Boston. The theme of this year’s conference was Simplify to Maximize. There were a dozen programs and over 30 speakers who presented topics focused on cutting through clutter and static and delivering clear and concise messages. One message that resounded in almost every program I attended was communication is key to maximizing client relationships. It is not a new or revolutionary concept, but it is extremely relevant, especially in today’s legal climate.
November 19, 2014
I’m easily pleased, so I’m happy to report that I’m currently typing this blog post while on a plane to Costa Rica – I love inflight wifi!
I’m bringing you another excellent rainmaking recommendation from expert Jaimie Field today, who is declaring 2015 the “year of the client.” I couldn’t agree more!
I am officially declaring 2015 – The Year of The Client.
November 18, 2014
Since our Regional Meeting of the Americas kicks off on Thursday, there’s no more appropriate time to check in with some networking tips than today! We’ve covered a lot of “to dos” when it comes to networking, so today, I thought we’d take a look at what we should avoid doing when it comes to networking, and how to fix any networking mistakes we might make.
November 17, 2014
Cordero & Cordero Abogados is a prominent and well-respected law firm in Costa Rica. It was established in San Jose, Costa Rica in 1940 by its founding partner Mr. Hernán Cordero-Zuñiga. Currently, it congregates a team of high-level attorneys, paralegals and specialized staff capable of assisting domestic and international clients with their everyday legal needs.
November 14, 2014
We’re mid-way through November (when did that happen?) and the first flakes of snow were falling already last night! I’m having a bit of trouble wrapping my mind around being in a tropical climate this time next week and packing for the same, but I’m looking forward to getting our Regional Meeting of the Americas underway!
Since I’m busily wrapping up conference details, I will get on with the roundup!
November 13, 2014
On Tuesday, we had the pleasure of welcoming David Ackert of The Ackert Advisory for a special webinar presentation on Development Strategies for Associates.
David began by sharing the agenda for the session, which included looking at:
- Getting a head start: why business development at the associate level is so critical
- Leverage points: playing to your strengths
- Networking strategies
- Establishing credibility in your niche: this is a key way associates can start to differentiate themselves as they’re going about business development