Tag Archives: customer service

Tip for Tuesday – Be Careful with Customer Service

I’m back with another tip for Tuesday!

Today’s tip is brought to you by a rather frustrating customer service experience I’m having, which is further impacted by social media.

The ILN normally gives a small gift to our delegates when they’re attending a conference, as a memento of the city that they’re visiting (we like to give them the warm fuzzies about our group!). ┬áThis morning, I’m attempting to order this memento for our next conference, and ran into the snag that they only allow you to order 15 of them.

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