Tag Archives: client feedback

Rainmaking Recommendation from Jaimie Field: Client Feedback – Scary but Necessary

Today, Rainmaking expert and coach, Jaimie Field, is talking about something that I think many of us avoid – client feedback. But it’s important, because a happy client stays a client. Read on to find out what she means.

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One of the scariest things to do is ask a client “how am I doing as your lawyer?”

Yet, that feedback, good or bad, is something you need to obtain so that you can get better at what you do.

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Using Client Feedback to Create Truly Meaningful Client Experiences and Deliver Greater Value

After lunch, I headed to “Using Client Feedback to Create Truly Meaningful Client Experiences and Deliver Greater Value” – a session that proved to have some fabulous tips. The panel was moderated by Julie Meyers of Burns White and featured Ronna Cross, from Patton Boggs, James Perkins of Procopio, Cory Hargreaves & Savitch, Jennifer Skiver, Allen Matkins Leck Gamble Mallory & Natsis, and Tara Weintritt of Miles and Stockbridge.

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