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Video criticizing financial institution will not have to be removed from Youtube

In a recent decision, the São Paulo Court of Justice denied a request from Banco Bradesco requesting the removal of video published on Youtube containing criticism of the investment fund of the financial institution.

According to the decision, the Rapporteur considered that the criticism made in the video did not exceed the limits of the legitimate exercise of the right to free expression of thought guaranteed by article 5, item IV of the Federal Constitution, since the consumer has the right to expose Dissatisfaction with the services provided by the bank. Moreover, according to the Rapporteur, consumer criticism does not offend the objective honor of Banco Bradesco, since it is one of the largest private banks in the country.

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