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Boxing clever: Controlling the dispute resolution process

A version of this article previously appeared on www.realbusiness.co.uk

‘You will observe the Rules of Battle, of course?’ the White Knight remarked, putting on his helmet too. ‘I always do’, said the Red Knight, and they began banging away at each other with such fury that Alice got behind a tree to be out of the way of the blows.

Disputes in business are an unpleasant fact of life. Litigation is a bruising process, likely to impact significantly on cash flow and, just as importantly, on management time. But there are a number of decisions that can be taken at the outset of a business relationship that may increase the level of control an organisation exerts over the dispute resolution process, ensuring so far as possible that litigation proceeds on the organisation’s own terms. More…