Zen & the Art of Legal Networking

Two Easy Tips to Power Network Like a Pro

How can we network better?

Many posts offer the same tips, spun in a different way – and that’s important, because I can always get something out of implementing the tried and true.  But when I find something unique, I’m always happy to share it.

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What’s Holding us Back from Real Change in Legal?

“Change or die.”

How many times have you heard that over the last eight years?

A friend of mine in the legal industry pointed that out to me recently, along with commenting that it always sounds so dire. And it does sound dire.

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Week of July 10, 2017 on ILNToday – A Roundup!

It’s hard to believe we’re halfway through July already! I start two weeks of holiday today, but before I do, here is the latest in your top posts from ILNToday! We have quite an impressive roundup this week from around the world:

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5 Ways a Law Firm Network Can Make Your Firm More Successful

Over the last decade, we’ve seen a titanic shift in the legal industry, and one thing I know for sure is that we’ve all got to get comfortable with being uncomfortable. Change, innovation, disruption – it’s all here to stay, and how it shakes out will be different for each law firm and law firm client.

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Week of July 3, 2017 on ILNToday – A Roundup!

It was a short week for most US firms this week, with the 4th of July holiday falling on Tuesday. But we still have some excellent content coming your way for the roundup!

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Nine Business Development Tips to Practice on Your Summer Vacation

Who wants to think about work while they’re on vacation?

I know, the idea is to get AWAY from work. And I fully endorse that. But there are two things I know to be true:

  • You never know who you’ll meet, and where – you may meet a potential client or referral source while you’re sitting on the beach!
  • Sometimes, doing thirty minutes of some type of work during a vacation day actually can make the rest of your day feel MORE enjoyable. (I didn’t make this up – Gretchen Rubin, of the Happiness Project, figured this one out)
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Week of June 26, 2017 on ILNToday – A Roundup!

roundupAs usual, it’s been a busy week here at the ILN! We have a great roundup for you this week, so grab your coffee and take a read through the top posts from this week on ILNToday:

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Turning Bad Experiences Into Good Client Service

ming-jun-tan-122694Today, I’d like to use a recent bad customer service experience to illustrate a couple of key points about client service:

  • Listening to your clients may enable you to get at the root of the issue, and find a way to resolve it.
  • Sometimes you can resolve an issue in a way that will strengthen and secure the client relationship, even if the client doesn’t get what they want.
  • Making every effort to solve an issue, even if you can’t achieve the desired result, is sometimes sufficient to please the client.
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Week of June 19, 2017 on ILNToday – A Roundup!

roundupAlong with our regularly scheduled substantive updates this week, we formally announced that the ILN welcomed a new chairman at our Annual Conference in Stockholm – Simon Ekins of Fladgate LLP in London has taken the helm from Peter Altieri of Epstein Becker Green after his eight years of service. We’re grateful to Peter for all of his hard work and dedication, and excited to work with Simon to continue to move the ILN forward. For more information, please take a look at the full press release.

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Turning Innovative Ideas Into Results: A Practical Guide

rawpixel-com-250087During the recent CLOC conference, attendees had the opportunity to receive a complimentary copy of Richard Susskind’s second edition of “Tomorrow’s Lawyers: An Introduction to Your Future.” Susskind also spoke as the lunch keynote on the first day, and shared with us that while his first edition had been written for young and aspiring lawyers in the profession, he had found that everyone interested in the changing legal ecosystem wanted to hear more about (and sometimes argue with) what he had to say. And so the second edition was updated and published.

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