Author Archives: Lindsay Griffiths

Silence Isn’t Golden When it Comes to Managing Client Relationships

You are in for a treat today, while I’m away at the ILN’s Regional Meeting of the Americas – we have a very special guest post! We’re welcoming Joanne Thorud, the Director of Marketing for the ILN’s Boston member, Davis, Malm & D’Agostine. She’s talking about one of my favorite subjects – client service – and shares with us an excellent post on why communication is so important in keeping clients happy.

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Last week, I attended the Legal Marketing Association New England’s annual regional conference in Boston. The theme of this year’s conference was Simplify to Maximize. There were a dozen programs and over 30 speakers who presented topics focused on cutting through clutter and static and delivering clear and concise messages. One message that resounded in almost every program I attended was communication is key to maximizing client relationships. It is not a new or revolutionary concept, but it is extremely relevant, especially in today’s legal climate.

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Rainmaking Recommendation from Jaimie Field: 2015 – The Year of the Client

I’m easily pleased, so I’m happy to report that I’m currently typing this blog post while on a plane to Costa Rica – I love inflight wifi!

I’m bringing you another excellent rainmaking recommendation from expert Jaimie Field today, who is declaring 2015 the “year of the client.” I couldn’t agree more!

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I am officially declaring 2015 – The Year of The Client.

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Two for Tuesdays: Networking Mistakes

Since our Regional Meeting of the Americas kicks off on Thursday, there’s no more appropriate time to check in with some networking tips than today! We’ve covered a lot of “to dos” when it comes to networking, so today, I thought we’d take a look at what we should avoid doing when it comes to networking, and how to fix any networking mistakes we might make. 

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ILN Firm of the Month – Cordero & Cordero Abogados, Costa Rica!

Cordero & Cordero Abogados is a prominent and well-respected law firm in Costa Rica. It was established in San Jose, Costa Rica in 1940 by its founding partner Mr. Hernán Cordero-Zuñiga. Currently, it congregates a team of high-level attorneys, paralegals and specialized staff capable of assisting domestic and international clients with their everyday legal needs.

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Week of November 10, 2014 on ILNToday – A Roundup!

We’re mid-way through November (when did that happen?) and the first flakes of snow were falling already last night! I’m having a bit of trouble wrapping my mind around being in a tropical climate this time next week and packing for the same, but I’m looking forward to getting our Regional Meeting of the Americas underway!

Since I’m busily wrapping up conference details, I will get on with the roundup!

 

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Development Strategies for Associates – A Webinar Recap

On Tuesday, we had the pleasure of welcoming David Ackert of The Ackert Advisory for a special webinar presentation on Development Strategies for Associates.

David began by sharing the agenda for the session, which included looking at:

  • Getting a head start: why business development at the associate level is so critical
  • Leverage points: playing to your strengths
  • Networking strategies
  • Mentorship
  • Establishing credibility in your niche: this is a key way associates can start to differentiate themselves as they’re going about business development
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Two for Tuesdays: Community Work

Here in the US, today is Veterans Day, a day to remember and thank those who have served our country. I have had family and friends in the military – everything from Army and the Air Force to Marines to Navy and Coast Guard – so today is an important day for me. I like to give thanks to our military as much as possible, but I’m all in favor of any day that especially calls for it.

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Week of November 3, 2014 on ILNToday – A Roundup!

Somehow, it’s already November – this year has flown by! We’re busily putting the finishing touches on the ILN’s 2014 Regional Meeting of the Americas, which gets underway in less than two weeks. We’ve also got a number of other exciting specialty group projects we’ve been working on. And our lawyers are just as busy, including producing some great content!

Here is this week’s roundup:

 

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General Counsel Corner: Considerations When Selecting Outside Counsel

I always enjoy hearing what factors into a general counsel’s decision to hire outside law firms – it gives great insight into what firms should be focusing on, both when it comes to the delivery of legal services, as well as the message that they’re promoting.

In our latest edition of the General Counsel Corner, I asked the employment counsel for a large international company to describe the factors that they consider when hiring outside counsel.  

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Rainmaking Recommendation from Jaimie Field: An Attitude Adjustment

Today’s post from Jaimie Field, Rainmaking Coach and Trainer, is the perfect follow-up to our second Two for Tuesdays’ Tip about being more open-minded. Today, she talks about attitude, and that anyone can learn to be a rainmaker if they have the right mindset!

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Recently, a few articles, one in the New Jersey Law Journal and one in the ABA’s Law Practice Management section’s Magazine, were written about Rainmaking Coaching. They asked whether rainmaking can be taught (as you know from my tag line, which I have used for almost 15 years, “Rainmakers are Not Born, They Are Taught sm”, I believe they can and the attorneys with which I have worked can attest to this).

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